Frequently Asked Questions
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Yes. Every licence we supply is 100% genuine and verified before delivery. Our keys come from authorised EU distributors who specialise in used (second-hand) software — legally resold in accordance with the European Court of Justice ruling (C-128/11), which allows the resale of perpetual OEM and retail licences.
Each key is tested and guaranteed to activate and remain valid under Microsoft’s licensing conditions.
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“Used” (or “pre-owned”) software refers to licences that were previously installed on decommissioned or refurbished business computers.
When these devices are replaced, the original software licences are legally transferred and remarketed, offering the same functionality and validity as new licences — but at a lower cost and with reduced environmental impact.
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We supply IT resellers, computer refurbishers, and business clients located within the European Economic Area (EEA).
Our licences originate and are transferred strictly within the EU/EEA in accordance with European law (CJEU ruling C-128/11 on the resale of software licences).
If you’re unsure whether your business location qualifies, please contact us — our team will confirm eligibility before processing your order.
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All orders are manually processed by our UK-based fulfilment team.
You’ll receive your licence key and full documentation (invoice, proof of origin, transfer declaration) by email, usually within one business day.
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Yes. We provide guidance for activation and licensing verification to ensure your keys are fully operational.
While we don’t perform complete software installation, our support team will help you confirm the key’s authenticity and correct usage.
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We accept standard business payment methods — including bank transfer and credit/debit cards.
Approved partners may also access invoice-based billing with agreed credit terms.
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Yes. Resoft Distribution LTD is a VAT-registered UK company and provides VAT invoices with every transaction.
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Absolutely. We provide tiered discounts for resellers, IT refurbishers, and volume buyers.
Contact us for a tailored quote based on your order size and requirements.
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Our fulfilment operations are located in the United Kingdom, serving clients across the UK and EU.
Need more information or something specific? Contact us and we’ll do our best to provide a tailored solution.